Privacy Policy
Contents:
- 1 General provisions
- 2. Personal Data Administrator
- 3 Contact details
- 4. Principles of personal data processing
- 5. Purposes and legal basis for personal data processing
- 6. Period of storing personal data
- 7 Categories of personal data
- 8 Cookies
- 9. Data Sharing
- 10 Customer Rights
- 1 General provisions
- This Privacy Policy defines the principles of processing and protection of personal data of Customers using the online store available at https://bieznie.pl/ (hereinafter referred to as the "Online Store").
- This Privacy Policy constitutes the fulfilment of the information obligation incumbent on the Administrator in accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as "GDPR").
- 2. Personal Data Administrator
The Administrator of the Personal Data of the Customers of the Online Store is MEDIA CONNECT Paweł Paśko with its registered office in Rzeszów, ul. Anny Jagiellonki 14/10 35-623 Rzeszów, NIP: 517-003-36-10, REGON: 691776917 (hereinafter referred to as the "Administrator").
- 3 Contact details
You can contact the Administrator via e-mail: sklep@bieznie.pl or in writing to the following address: Media Connect ul. Anny Jagiellonki 14/10 35-623 Rzeszów
- 4. Principles of personal data processing
- The Administrator processes the personal data of Customers in accordance with the provisions of the GDPR.
- The Administrator applies technical and organisational measures required by EU law to ensure the protection of personal data being processed and to secure personal data against disclosure to unauthorised persons, takeover by unauthorised persons, processing in breach of the regulations and alteration, loss or destruction.
- The Administrator declares that the provision of data marked as required in the Online Store is voluntary, but necessary to use the functionality, including setting up and maintaining a Customer account and placing and fulfilling an order.
- The Customer may consent to receive commercial information from the Administrator, including via electronic means of communication, and to use telecommunications terminal equipment for marketing purposes. Expressing the above consents is voluntary, and is not a condition for the execution of the order or maintaining the Customer's account in the Online Store.
5. Using the service requires processing of the customer's personal data in the scope of: Name and surname, telephone numbers, e-mail address, address of residence. The data will be processed by Media Connect to the extent necessary to conclude and perform the contract. Transaction data, including personal data, may be transferred to PayLane Sp. z o. o. with its registered office in Gdańsk at ul. Norwida 4, postal code: 80-280, KRS: 0000227278. to the extent necessary to process payments for the order. The customer has the right to access the content of their data and correct it. Providing data is voluntary, and at the same time necessary to use the service.
- 5. Purposes and legal basis for personal data processing
- Customers' personal data will be processed for the following purposes:
- a) maintaining the Customer's account in the Online Store (Article 6, paragraph 1, letter b of the GDPR),
- b) fulfillment of orders in the Online Store (Article 6, paragraph 1, letter b of the GDPR),
- c) providing a newsletter service (Article 6, paragraph 1, letter b of the GDPR),
- d) direct marketing of own services and products, with the exception of the newsletter service, which is the legitimate interest of the Administrator (Article 6, paragraph 1, letter f of the GDPR),
- e) responding to a message sent via the contact form (Article 6, paragraph 1, point a) of the GDPR, i.e. consent expressed by initiating contact),
- f) implementation of the complaint or contract withdrawal process (Article 6, paragraph 1, letter b of the GDPR),
- g) analytical research, consisting in particular in the study and analysis of traffic on our website for the purpose of collecting statistics, which is the legitimate interest of the Administrator (Article 6, paragraph 1, letter f of the GDPR),
- h) archival (evidence) purposes in the event of a legal need to prove facts, which is a legitimate interest of the Administrator (Article 6, paragraph 1, letter f of the GDPR),
- i) any determination, pursuit or defence against claims constituting the implementation of the legitimate interest of the Controller (Article 6 (1) (f) of the GDPR).
- 6. Period of storing personal data
- Customer data will be stored for the following period:
- a) data relating to the management of the Customer's account - for the period of its maintenance in the Online Store and no longer than until the Customer requests its removal,
- b) data related to the execution of orders - for a period of 5 years from the end of the year in which the sale was made, unless their further storage is justified by the limitation period for claims,
- c) maintaining the newsletter service – until you unsubscribe from the newsletter,
- d) data related to the implementation of marketing activities – until an objection is raised,
- e) data related to providing a response to an inquiry – until the correspondence is conducted or the consent granted is withdrawn, unless further storage of the data is justified by an overriding interest of the Administrator, e.g. defence against possible claims.
- f) data related to the implementation of the complaint or withdrawal process - for a period of 5 years from the end of the year in which the complaint was considered or the contract was withdrawn,
- g) keeping statistics - until an objection is filed, but no longer than for a period of 50 months from the time of the Client's last activity on the website
- h) archival purposes – for the period necessary to achieve this purpose,
- i) establishing, pursuing or defending against claims - for the period necessary to achieve this purpose.
- 7 Categories of personal data
- The Administrator collects, processes and stores the following Customer data:
- a) in connection with setting up a Customer account: e-mail address, first and last name, address, telephone number, and in the case of entrepreneurs also the Tax Identification Number and company name;
- b) in connection with placing an order: e-mail address, name and surname, address, telephone number, and in the case of entrepreneurs also the Tax Identification Number and company name;
- c) in connection with sending a message via the contact form: e-mail address, name and surname and telephone number;
- d) in connection with the provision of the newsletter service: name and e-mail address.
- When using the Online Store, the Administrator automatically collects and stores information such as: IP address, request URL, device identifier, amount of time spent on individual pages, browser type, browser language, date and time of using the website, screen resolution, type and version of the operating system, and other such information.
- 8 Cookies
- The Online Store uses small files called cookies. They are saved on the end device of the person visiting the Online Store, if the web browser allows it.
- Cookies are computer data, in particular text files, which are stored in the Customer's end device and are intended for use in the Online Store. Cookies usually contain the name of the website from which they originate, the time of their storage on the end device and a unique number.
- Cookies are used for the following purposes:
- a) recognition of the device used by the Client in order to properly display the content of the page,
- b) creating statistics that help understand how Customers use websites, which enables improving their structure and content,
- c) maintaining the Online Store Customer's session, thanks to which the Customer does not have to re-enter their login and password on each subpage of the Online Store,
- d) adjusting the content and functioning of the Online Store by matching an anonymous, randomly generated tracking identifier, thanks to which it is possible to check, among other things, where the Customer comes from, what search engine they used, what link they clicked on, what keywords they entered and at what point they stopped using the Online Store,
- e) collecting general and anonymous data for the purpose of carrying out advertising campaigns via remarketing lists, enabling the display of advertising content tailored to the Customer’s preferences.
- Internet browsers usually allow cookies to be stored on the Client's end device by default. Clients can change the settings in this regard. The Internet browser allows for deleting stored cookies and automatically blocking them. Detailed information on this subject can be found in the help or documentation of the Internet browser.
- The Online Store uses marketing and analytical tools from other suppliers who use cookies in the Online Store. The suppliers of these tools are primarily Google LLC (Google Analytics, Google Ads, Google Tag Manager, Google Merchant Center) and Facebok Inc. (Facebook Pixel). More information about the cookies of the above-mentioned entities can be found in their privacy policies. Some of the above-mentioned suppliers may store Customer data outside the European Economic Area. In such situations, Customer data will be transferred only to countries that provide an adequate level of protection (based on the Implementing Decision of the European Commission of 12 July 2016 introducing the Privacy Shield), and to countries that do not provide an adequate level of protection, only if appropriate safeguards are provided, including, among others, on the basis of standard contractual clauses adopted by the European Commission.
- 9. Data Sharing
- Customers’ personal data may be transferred to entities to which the Administrator entrusts the processing of personal data on the basis of agreements and to entities authorized to obtain personal data on the basis of legal provisions.
- In order to execute the contract concluded via the Online Store and to ensure the proper functioning of the Store, the Administrator makes the personal data of Customers available, in particular, to entities providing services:
- a) postal,
- b) electronic payments,
- c) accounting,
- d) hosting,
- e) IT and software delivery,
- f) newsletter,
- g) marketing in the scope of online store operation.
- 10 Customer Rights
- The Client has the right to access their data and the right to request their rectification, deletion or restriction of processing. To the extent that the basis for the processing of personal data is the premise of the legitimate interest of the administrator, the Client has the right to object to the processing of their personal data.
- To the extent that the basis for processing the Client's personal data is consent, the Client has the right to withdraw consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
- To the extent that the Client's data is processed for the purpose of concluding and performing the Agreement or processed on the basis of consent - the Client also has the right to transfer personal data, i.e. to receive personal data from the controller, in a structured, commonly used machine-readable format. The Client may send this data to another data controller.
- The customer also has the right to lodge a complaint with the supervisory authority responsible for personal data protection.